Peter Wolstencroft and Georgina Gretton, Liverpool John Moores University, UK
In his seminal RSA (Royal Society of Arts) lecture, Sir Ken Robinson summed up the prevailing view of assessment as one where to every question there is one answer… and it is at the back of the book (Robinson, 2010). Assessment, in the world that Robinson describes, is seen as summative and is populated with predetermined outcomes that students feel they have to meet. In compulsory education systems such as that of the UK, learners progress year on year, regardless of performance. As a consequence, this inevitability breeds a view of assessment as a series of hurdles to be cleared, rather than organically occurring indicators of learning that can prompt engagement towards enriching the learning process (Earl, 2014). The alternative approach that we suggest is to move the focus from assessment back onto learning. Rather than viewing learning as a vehicle to secure assessment outcomes, learners should be encouraged to engage with their learning and come to understand that assessment is about the capturing of what students know, understand, think and can do (Johnson, 2012).
Our aim is to explore how we can further engage teachers and learners to get the most from assessment and feedback processes, outlining barriers and associated suggestions for overcoming them.
There has already been progress in this approach, which has become more visible in recent years, through cross-curricular exploration, the removal of levels and emphasis on mastery within the primary phase (DfEDepartment for Education - a ministerial department responsible for children’s services and education in England, 2013). This was designed to provide an impetus for pedagogical change, increasing pupil motivation and engagement and making better use of formative assessment in the classroom (CAWL, 2015).
Barrier 1: Assessment as hurdles
The first barrier is rooted in the belief that the current system stresses the importance of processing learners rather than assessing them (Schunk, 1996). In such a system, learning design is behaviouristic and summative in nature (in this instance, ‘behaviouristic’ refers to learners looking for the pre-defined response to the assessment stimulus), with learners and teachers focusing on the end assessment rather than the learning that precedes it. This means that there is an emphasis on ‘getting through’ assessments rather than embracing their potential for formative improvement. This is especially true given that summative assessment is often decontextualised, which encourages all involved to see it as a hurdle disconnected from other components, rather than an integral part of a bigger whole (Koffka, 1925).
To prevent learners from seeing assessments as hurdles to clear, a switch of focus from assessment of learning to assessment for learning (Wiliam, 2011) is necessary. This requires learners and teachers to interact continuously and become co-creators of an ongoing formative process. This is common in the primary phase, where learning and assessment are interlinked and become far more discursive rather than tick-box orientated. This is possible because primary teachers work with the same learners across lesson sequences and subjects, and therefore can make connections between content and context, as well as harnessing information from learning to plan and assess formatively. This is further achieved through creativity in approaches across feedback formats: written marking and commentary; verbal discussion; inclusionAn approach where a school aims to ensure that all children are educated together, with support for those who require it to access the full curriculum and contribute to and participate in all aspects of school life in subsequent planning content; and response time built into a cohort’s timetable.
In other phases of education, this may be more difficult to accomplish due to institutional design, and could be the reason why Wolstencroft and de Main (2020) found that feedback and information around learning were only accessed by a quarter of students, meaning that advice was not engaged with nor actioned.
There seems to be greater engagement dependent on the form of the feedback, as 92 per cent of learners in Zimbardi et al.’s (2016) study accessed their feedback when presented in audio format. Whilst the figures in Wolstencroft and de Main’s (2020) study were slightly lower, they still represented a significant improvement in comparison to feedback in written forms. The next step after audio feedback is to introduce video feedback, where using tools already familiar to learners is imperative. West and Turner’s (2016) work showed how learners were more engaged and felt that feedback was more personalised when it was delivered through the visual medium.
Barrier 2: The whole is not yet greater than the sum of its parts
For feedback to be meaningful, it must cross lesson, subject and module boundaries to build a ‘bigger picture’, rather than reinforcing a disconnection of learning and assessment.
In the secondary and post-compulsory phases, the curriculum is often compartmentalised, with clear mapping of vertical progression within subjects but less awareness of the horizontal connections, continuity and context that could support learners (Bruner, 1960). Silos form and communication between each area becomes minimal, in contrast with much of the primary phase, where themes for each term are selected and individual subjects are linked to help learners make sense of the overarching picture – which also provides rich, layered opportunities for in-depth learning and assessments.
The first solution involves communication within the organisation and ensuring that learners and teachers can see the coherency of the curriculum. This means that teachers are more able to identify similarities in what is being learned in other areas and use this to inform more appropriate learning design decisions in their own sessions – building on content and increasing their ability to formatively activate support and challenge, rather than waiting for summative, disconnected assessment points.
Secondly, the design of assessments can have a significant impact and become reflective of curriculum learning design. Once coherency of curriculum is clear, it is possible to develop one assessment for multiple aspects of learning, ensuring the connection of the dots within the big picture, and hence moving away from multiple small-scale assessments for individual subjects. The use of a shared context helps to underpin such forms of learning and assessment, giving students a purposeful representation of how their learning is relevant in real life, rather than being designed solely for summative assessment.
Barrier 3: Feedback is not meaningful to the learner
The idea of learning having purpose leads us to our final barrier, which is ensuring that feedback is valuable in scaffoldingProgressively introducing students to new concepts to support their learning learners’ further development. It is important to ensure that the learner can identify this knowledge from the feedback that they are given, along with how it is relevant to their own individual big picture of learning.
Electronic assessment software, such as SpeedGrader and QuickMark, is marketed on its ability to reduce the administrative load for teachers, and whilst this is true, using programs that contain generic comments across marking and grading rubrics can lead to feedback that fails to be personalised to individual needs (France and Wheeler, 2007), something that potentially reinforces learner passivity. The relevant, uniform and transferable phrases and descriptors that allow consistency to develop are potentially perceived by learners as faceless and generic comments, disconnected from the specific assessment piece.
Whilst these approaches can have benefits in terms of ensuring that students see exactly what they need to do in order to be awarded the next grade up, quite often, being able to identify what a summative grade band dictates does not always correlate with having the learning to know how to achieve it, which would develop formatively far more effectively in smaller steps, linking to more qualitative formats of feedback. Learners may need training in responding actively, such as identifying patterns of generic comments across multiple pieces and the joined-up messages that arise upon closer inspection and that can be applied across multiple areas of their learning.
Whilst getting learners to engage with qualitative comments can be challenging, the solutions lie in ensuring that teachers focus on the content and delivery of feedback. The content of feedback should be delivered in an actionable way to overcome barriers of passivity – perhaps through bullet-pointed steps that feed into other areas of learning and assessment. Arguably, if feedback content and delivery are communicated through an appropriate medium that learners are motivated to use and able to engage with, it can lead to a meaningful change in learners’ behaviour and responses.
Conclusions
Returning to Wiliam (2011), whenever we look at assessment and learning, it is important to remember that the purpose of all feedback is formative and that it must be used by learners and teachers to feed into future improvement. This helps to move learners away from a passive state where they see their role as waiting for a summative ‘hurdle’ to take place and then moving to the next one when it has been cleared.
Across the solutions volunteered in this article, some key messages arise:
- Context, established through the sharing of information and communication, can be used as a powerful tool to establish and connect smaller episodes of learning and assessment into big-picture understanding. Using ‘real world’ assessment that learners can relate to can be a powerful way of making learning and, consequently, assessment meaningful.
- Feedback should be given through an appropriate medium with which a learner has the ability to actively engage, relating appropriately to learner knowledge and skills. Audio and video approaches have worked well in engaging more learners.
- A consistency of approach, such the use of marking guides, across all areas of the curriculum will support learners to understand their journey and the processes involved, motivating and empowering them to move away from being a passive bystander towards being an active participant.
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